Police are reminding residents not to leave calling officers as a ‘last resort’ when anti-social behaviour (ASB) problems happen.
This follows an issue of noisy neighbours in Jesmond when a resident suffered for over two months before contacting police for help. When the caller did decide to ring the police she was very pleased with the swift and effective response she received.
The regular night-time disturbances started in April and were affecting the caller and her family. She said she felt she just had to put up with them even though she was suffering sleepless nights and was worried it would affect her health When she finally rang police in June, local officer PC Mick Rainbow dealt with it.
PC Rainbow reassured the resident that this was the type of incident police want to know about and do take seriously, so they can sort it out. He visited those responsible for the noise and made them aware this behaviour would not be tolerated.
He informed them he would be monitoring the issue very closely and discussed this with their landlord, who supported the police response. The officer rang the caller back after she had got some sleep and updated her with what had happened. The neighbours were very apologetic for their behaviour and moved out.
Just over a week later the resident suffered similar problems with other neighbours. Again PC Rainbow met with the culprits and quickly resolved the problem. He has kept in contact with the resident who has not had any further issues.
PC Rainbow said: “The caller was delighted her problems had been sorted and was very pleased it had happened so quickly once she got in touch.
“Our message is simple, don ‘t suffer in silence. If you have a problem of ASB give us a call on 101 so we can help you. ”
Northumbria Police and Crime Commissioner Vera Baird welcomed the positive action taken by local officers.
She said: “This is exactly the kind of issue which affects people ‘s quality of life and no-one should have to tolerate it.
“Tackling anti-social behaviour such as this is one of the key objectives of my policing plan and I ‘m pleased officers were able to help this woman. I hope more people who may be suffering similar problems are encouraged to get in touch so police and partners can take appropriate action. “
The activity supports Northumbria Police’s ‘Report it to sort it’ campaign aimed at encouraging people to report ASB so police can take action.
Anyone who has concerns about crime or disorder where they live should contact their local neighbourhood policing team on 101, ext 69191.